Frequently Asked Questions

We start by inspecting the full gate system: hinges, posts, wheel or slide track if applicable, the operator arm, the control board, safety edges, and the keypad or remote receiver. We then walk you through what's failed, what's wearing, and what we recommend. You approve a written price, we do the work, then we cycle the gate open and closed several times to confirm alignment and force settings. We leave the gate operational and the site clean.

Yes. Most Burleson homes have DoorKing, Ghost Controls, Mighty Mule, Elite, or LiftMaster operators, and we service all of them. Some parts are universal, but control boards, arms, and receivers are brand-specific. We keep common DoorKing and Ghost Controls components on the truck and can order anything else quickly. If your operator is obsolete and replacement parts are no longer made, we'll show you a retrofit option rather than patching a dead system.

Most repairs are done on site with a mobile welding setup. Burleson driveways and estate gates are typically heavy enough that removing and transporting them creates more risk than fixing them in place. We weld cracked hinges, reinforce sagging frames, and repair broken pickets right where the gate hangs. In the rare case a gate needs jig work or a full rebuild, we'll arrange transport and handle it in the shop, then reinstall and adjust on site.

Most hinge, wheel, and minor welding jobs take two to four hours on site. A full operator replacement usually runs three to five hours including wiring and safety adjustments. Complex jobs, like replacing sagging posts or rebuilding a rotted gate frame, can take a full day or more depending on concrete cure time. We'll give you a realistic time estimate before we start, and we won't rush a job that needs to set or settle.

We do both. Beyond repair work in Burleson, we fabricate and install new driveway gates, estate gates, and pedestrian gates, plus full automation packages. That includes setting posts, hanging the gate, running power, mounting the operator, and programming keypads and remotes. If you're replacing a gate because the old one is beyond saving, we'll spec the new gate to the same weight and cycle requirements so the operator lasts.

For most residential driveway gates, we recommend Ghost Controls for lighter single-swing gates and DoorKing for heavier estate gates and slide gates. DoorKing has been the standard for American driveway automation for decades, and parts remain available for systems installed twenty years ago. Ghost Controls offers good value and solid reliability for standard residential use. We sell and install both, and we'll match the unit to your gate's actual weight, not just the brochure rating.

Mighty Mule units are budget-friendly operators we see often in Crowley, Joshua, and Rendon. Whether to repair depends on which part failed. A receiver, remote, or battery is a cheap fix. A failed control board on an older Mighty Mule often costs close to half the price of a new operator, and at that point a replacement gives you a fresh warranty. We'll price both options and let you decide with real numbers in front of you.

Usually, yes. Most modern operators accept universal remote transmitters, though the receiver determines compatibility. DoorKing and Elite systems typically work with widely available universal remotes. Older Mighty Mule units sometimes need a compatible receiver add-on. If you bring us the operator model and opener make, we can tell you the cheapest reliable remote option, or we can program a new one during a service visit. Call (469) 564-8046 and ask.

We keep the most commonly needed parts on the truck or in local stock: hinges, wheels, receiver boards for DoorKing and Ghost Controls, safety edge strips, keypads, remotes, and standard steel stock for welding. Specialized parts like a specific control board revision or a custom-length operator arm get ordered and installed within a few days. For Burleson, Everman, Forest Hill, and Kennedale customers, that means most common repairs happen in a single visit.

Yes. Every pro working under the Ironworks Gate Co. name is required to hold the license and insurance their state requires for gate installation and welding work. That means liability coverage is in place before anyone touches your property. Victor Salinas leads the Burleson branch and holds the team to that standard on every job. If you'd like to see proof of insurance before we start, just ask during the estimate.

A driveway gate is a moving steel structure. When an operator pushes a 400-pound gate through its cycle thousands of times a year, bad welds and under-rated hardware fail in ways that can damage vehicles or hurt people. Poor power wiring can also create a shock or fire hazard. Licensing and insurance requirements exist for exactly this reason. We'd rather show you our credentials than have you gamble on a cash bid from someone with no coverage. Being able to verify that is part of what you're paying for.

Victor Salinas leads the Burleson branch of Ironworks Gate Co. and has built the local team that handles calls across Johnson and southern Tarrant counties. The technician who arrives at your home is part of that local team, trained on gate mechanics, welding, and operator electronics. You'll get a call before arrival, a clear explanation of the work, and a name and face you can hold accountable. That's how we run it.

If your gate is stuck closed and blocking vehicle access, call (469) 564-8046 right away. We take these calls seriously and we'll work to get a tech to you as fast as the schedule allows, including same-day service when possible. Our service hours are 7:00 AM to 7:30 PM, seven days a week. In the meantime, every automatic gate has a manual release mechanism, usually a keyed or lever release near the operator, that lets you push the gate open by hand.

A gate stuck open is a security and safety issue, especially if you have pets or children. Call (469) 564-8046 during our service hours, 7:00 AM to 7:30 PM, seven days a week, and we'll get you scheduled. If the gate is stuck open and can't be closed manually with the release mechanism, try to block the opening with a vehicle until we can get there. Leaving the operator's power on while the gate is jammed can burn out the motor, so unplugging or disconnecting the operator until service is a good precaution.

We don't offer round-the-clock dispatch. Our service hours are 7:00 AM to 7:30 PM, Monday through Sunday, and we'll respond to emergency calls as quickly as possible within those hours. For many homeowners, a gate failure discovered overnight can wait until the next morning if the gate is closed and secured or manually closed. If your gate is stuck open and your property is unsecured, call us first thing and we'll prioritize you. The release mechanism on most operators can also let you move the gate manually to a closed position.

Because we're based in Burleson and serve Alvarado, Crowley, Joshua, Rendon, Everman, Keene, Forest Hill, Kennedale, Cleburne, Benbrook, and Mansfield, most customers see us within a day or two of calling, often sooner for urgent issues. Being local means we're not dispatching someone from Fort Worth who's never seen your gate style. Call (469) 564-8046 and the coordinator will give you a real time window, not a vague promise.

We stand behind our work with the Keystone Standard: 90 days, in writing, no arguing. If something we fixed fails within 90 days, we come back and make it right at no charge. Manufacturer warranties on parts like operators and control boards run separately and often extend one to five years, and we'll register those warranties for you and handle claims if a part fails. The quote you sign spells out exactly what's covered and for how long.

It means if a repair we performed fails within the 90-day warranty period, you call us and we schedule a return visit. There's no paperwork gauntlet, no phone tree, no "prove it was our fault." Our team reviews the repair, and if it's within scope, we fix it. That's the Keystone Standard that Victor Salinas and the whole Ironworks Gate Co. team work under. We'd rather spend an afternoon making something right than lose a customer over fine print.

The 90-day workmanship warranty applies to the specific repair we performed, even on existing equipment. If we replace a control board on a DoorKing operator that was installed years before we arrived, the board and our labor are covered for 90 days. The rest of the operator carries whatever manufacturer warranty remains, which we'll help you verify. If the operator fails for an unrelated reason, we'll quote the new repair honestly and separately.

You call us anyway. We keep records of every repair and the parts we installed, so we can pull up your gate's history and diagnose quickly. If a part fails just outside the warranty window, we'll often work with the manufacturer on a goodwill replacement when possible. Even if it's a new issue entirely, we'll give you a straight answer and a fair price. The relationship matters more than the calendar date.

Yes. New gate installations carry the same 90-day workmanship warranty, covering the post setting, hanging, welding, and operator installation. Manufacturer warranties on the gate material, opener, and accessories run additionally and typically range from one year to lifetime depending on the product. We register everything for you and keep your file in our local records. If a hinge sags or an operator misbehaves within the period, we return and correct it.

Written by Victor Salinas, Owner at Ironworks Gate Co., serving Burleson since 2013.